At Nest Elder Care, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
1. Personal Information You Provide
- Name, phone number, email address, and address
- Information submitted through enquiry or contact forms
- Medical or caregiving information related to seniors
- Details regarding services requested or availed
2. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Website usage and interaction data
3. Information from Third-Party Services
If you connect with us through third-party platforms such as Google, Facebook, or WhatsApp, we may receive information associated with your account, such as your name, email address, or contact number.
How We Use Your Information
We may use your information for the following purposes:
- To provide and manage elder care services
- To respond to enquiries and support requests
- To improve our website, services, and user experience
- To contact you via phone, SMS, WhatsApp, or email regarding services, updates, and offers
- To manage appointments, consultations, and care coordination
- To comply with legal obligations and protect our business interests
Please note that by sharing your contact information with us, you consent to receive communications from Nest Elder Care, even if your number is registered under Do Not Disturb (DND) services.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Improve website functionality
- Analyse website traffic and user behaviour
You can disable cookies through your browser settings; however, some parts of the website may not function properly.
Sharing Your Information
We do not sell your personal information. However, we may share your information with:
Service Providers
Third-party vendors who help us operate our website, communication systems, or care services.
Business Partners and Affiliates
For joint service offerings, referrals, or healthcare coordination.
Legal Authorities
If required by law, legal process, or to protect the safety and rights of our users and organisation.
Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no online transmission or storage system is completely secure.
If you suspect any misuse of your data, please get in touch with us immediately.
Your Rights
You have the right to:
- Access or update your personal information.
- Request the deletion of your data.
- Withdraw consent for promotional communications.
- Request information regarding how your data is used.
Certain information may be retained if required by law or for legitimate business purposes.
Children’s Privacy
Our services and website are not intended for individuals below 18 years of age. We do not knowingly collect personal information from minors.
If you believe a child has shared personal data with us, please contact us so we can remove the information.
Links to Third-Party Websites
Our website may contain links to external websites. Nest Elder Care is not responsible for the privacy practices or content of third-party websites. We encourage users to review their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please get in touch with us:
Nest Elder Care
Email: nesteldercare@gmail.com
Phone: +91 9004594932